DELIVERY/SHIPPING/PAYMENT AND REFUND POLICY

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. Delivery Location

Items offered on our website are only available for delivery to addresses in India. Any shipments outside of India are not available at this time.

3. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within [15] working days (excluding Saturday, Sunday and any other Public Holiday as announced by Central / any State Government) from the date of booking an order. Please note we do not ship on [Sundays].

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

4. Delivery Instructions

You can provide special delivery instructions on the check-out page of our website.

5. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.
Sales tax is charged according to the province or territory to which the item is shipped.

6. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at write@chambersofink.com

7. Payment

If you make a payment on www.chambersofink.com, you agree to our Payment Terms given here in below, unless it is stated that other terms apply.

If you are under the age of eighteen (18) years, you may make payment only with the involvement of your parent or guardian. Make sure you review these Terms with your parent or guardian so that you both understand all of your rights and responsibilities.

Pay attention to the details of the transaction, while making payments as to the total price payable may include taxes, fees, cess and shipping costs, all of which you are responsible to pay and you agree to make payment for all other costs associated with the particular product.

User can pay through various modes of payment:
• Net Banking
• Credit Card
• Debit Card
• Cheque
• Cash on Delivery

Any other mode of payment will not be acceptable by www.chambersofink.com.

While using of any of the mode of payment through using any instrument of funding, you confirm that you are permitted and have authority to make payment through using that instrument of funding.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

8. Cancellation of Order
Any order placed for a product that is listed at an incorrect price may be cancelled. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed, the same shall be credited to your account and duly notified to you by email.
In a credit card transaction, you must use your own credit card. www.chambersofink.com will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to ‘prove otherwise’ shall be exclusively on the user.
In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or shipping address) any extra cost towards re-delivery shall be claimed from the User placing the order.
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason, at any point of time. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.
We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your card Account.
In case we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and shipped out by us.
We have the full right to decide whether any order should be processed or not. The customer agrees not to dispute the decision made by us and accept our decision regarding the cancellation.

9. Customer Communication

www.chambersofink.com and/ or Company or its affiliates, consultants and contracted companies or enterprises will communicate with you about your order and the purchased Product through any of the mode using email, SMS and telephone or all of them or any other mode.
User/ You must provide a valid email address and contact telephone and/ or mobile number through www.chambersofink.com for this purpose.

www.chambersofink.com and/ or Company or its affiliates, consultants and contracted companies or enterprises will not use your personal information to initiate any promotional phone calls or SMS’es.

10. Refund

The amount would be refunded within 7-21 working days (excluding Saturday, Sunday and any other Public Holiday as announced by Central / any State Government) from the date of cancellation.

11. Questions

If you have any questions about the delivery and shipment or your order, please contact us at write@chambersofink.com